Privacy Policy

Last Updated: September 18, 2025

Introduction

Welcome to Glow Artisans LLC ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. This policy applies to all information collected through our website (GlowArtisansLighting.com) and any related services, sales, marketing, or events.

Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, such as when you fill out a "Request a Consultation" form.

The personal information we collect may include the following:

• Contact Information: Name, email address, phone number, and service address.

We do not collect any payment information through our website. All payments are handled separately and securely.

How We Use Your Information

We use the information we collect for various business purposes, including:

• To provide our services: To contact you regarding your design consultation, schedule your installation, and communicate with you about your project.
• To respond to inquiries: To answer your questions and provide support.
• For business purposes: For data analysis, identifying usage trends, and improving our website and services.
• To send marketing communications: We may send you emails about new services or special offers. You may opt out of our marketing emails at any time.

Sharing and Disclosure of Your Information

We do not sell, rent, or trade your personal information with any third parties for their promotional purposes.

We may only share your information in the following situations:

• With your consent: We may disclose your personal information for any other purpose with your consent.
• Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by a revised "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this policy, you may email us at contact@glowartisans.com or by phone at (703) 952-0001.