At Glow Artisans, we understand that privacy is the ultimate luxury. We are committed to protecting the personal information of our discerning clientele with the same rigor and precision we apply to our design commissions.
1. Introduction
This Privacy Policy outlines how Glow Artisans LLC ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the https://glowartisans.com website ("Site"). This policy applies to the Site and all products and services offered by Glow Artisans LLC.
2. Information We Collect
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate:
- Identity Data: Name, title.
- Contact Data: Mailing address, property address (for satellite assessment), email address, telephone numbers.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
3. How We Use Your Information
Glow Artisans LLC collects and uses Users' personal information for the following specific purposes:
- To Personalize the Concierge Experience: We use property addresses to review satellite imagery prior to consultations, ensuring a prepared and efficient design discussion.
- To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To Send Periodic Emails: We may use the email address to respond to inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
4. Data Protection & Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. We treat your data as a critical asset that must be protected against loss and unauthorized access.
5. Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may use third-party service providers (such as payment processors or scheduling software) to help us operate our business and the Site or administer activities on our behalf. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
6. Third-Party Websites
Users may find content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.
7. Changes to This Privacy Policy
Glow Artisans LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
8. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact our legal compliance team at:
Glow Artisans LLC Centreville, VA 20121 legal@glowartisans.com